FAQ

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Category 1

Our standard hours of operation are Monday-Friday 8am – 6pm IST. Our hours of operation may vary around typical business holidays. If you have concerns regarding your shipment please feel free to contact our customer service department +91-11-23955207.

Feel free to send your order through email to our friendly Customer Service department at service@ecobags.in. Our phones are open from 8:00 am IST to 6:00 pm IST time, you may call us to place your orders on our number at +91-9560836786.

There is no minimum order requirement (except for custom and semi-custom paper and for custom labels).  We make it easy for you to fill in just a few products, as your needs arise… helping you control costs and reduce your need for storage space!

We know that sometimes as a small business you don’t need to place a full order, only one or two items will get you through. For this reason we offer small quantities with no minimum requirement. This is however, a costly service for us to provide so in order to continue offering this service while keeping our prices and freight charges low, we add a nominal (INR 800) fee to small orders (those under 2000 pcs).

Eco Bags India offers you a variety of payment options:

  • CREDIT CARD – We are pleased to accept VISA, Mastercard or American Express.
  • TERMS – Customers requesting an open account will be asked to complete a credit application. Terms are Net 30 for credit approved accounts. Please contact us for an application. Customer’s choosing to pay by terms must pay via check.

Mail Checks to:  Eco Bags India, 1311, Main Road Tilak Bazaar, Delhi,  110006

We will pay regular ground freight on stock orders totaling Rs. 0 or more (not including custom printing) shipped anywhere in the India (Andman & Nikobar and few Rural Areas excluded from free freight)… just one of the many extras that set us apart from the competition! Small order fees still apply.  Free freight applies to one ship to address.